I’ve dropped my BMW off with Chris and his crew a few times now, so this is a bit overdue. However, this past visit was a bit above and beyond, and merits me finally posting something. Just had it in for a routine service and some quirky things (needed a trunk liner replaced because a gas additive spilled on it and made the car smell toxic). One of the quirky things was a gremlin *I* introduced into the system by mistake (being vague because it’s not flattering to me!)…that Chris and team chased down and ID’d after a bit of a puzzling about it. *sigh* Chris was super generous with me on the overall rate and absolutely took a long-view on me as a customer by being generous. His rates have always blown away the dealerships (with similar results and quality), but this was him just being a good human. Don’t hesitate in the least to bring your German vehicle in to Autobahn. Los Gatos is fortunate to have them in town.